Panel 2

Innovations & Best Practices for Organizational Performance
This panel will discuss innovations and best practices for organizational performance in the public sector.

What are the risks to the efficacy of using big data, policy making and organisational performance measurement? – An international perspective
Fred Mear, De Montfort University, UK
Richard Zarebski, BGL Ltd. UK

The role of big data carries with it great opportunities to improve public services and administration. This great potential to shape policy also brings with it enormous risks, especially in the government sector. This presentation will explore some of those risks and look at international examples to raise questions as to how these risks can be managed (and, if not, what should be done).

Determining Best Practices of Recreation Management Software: An Ethnographical Case Study of CivicRec Implementation in Medium-Large City Division
Karilyn Murray, Florida State University

This presentation focuses on best practices that are developed by a combination of literature and practitioner experience within the field. It will bring functionality purpose to light as well as arguments for the implementation of CivicRec in parks and recreation departments. In addition, there will be guidelines to successful administer the program in accordance with state and municipal laws and policies. This will focus on a parks and recreation department which is sometimes forgotten in the academy of public administration.

Public Affairs Triumvirate: Implementation of an Evidence- Based Innovative Strategy to Improve Organizations and Enhance Community Connections
Jeffrey Goltz, Valencia College

Organizational scholars are focused on advocating and developing more comprehensive and multi-dimensional frameworks for the assessment of organizational performance. In the public safety sector, over time, most analysis of police organizations have been captured through a single construct. A structural equation model determined and confirmed causation, direction, and the strength of relationships between the constructs of the community, organization, and administration. Alone, each of these forces can be powerful, but together these forces can transform practice, develop innovation, strengthen communities and transform lives, therefore these forces become a Public Affairs Triumvirate.

The Use of Marketing to Build Internal Public Morale within Public Organizations
M. Blair Thomas, UCF School of Public Administration

Through the lens of strategic management, this presentation examines the extent to which local public officials in the state of Florida utilize marketing and branding as a way to improve morale within an organization. Strategic management serves as a driving force to carry out the ambitions of local administrators to improve outcomes, with marketing and branding serving as the vehicle. Improving internal morale would serve to carry out these functions in a more efficient manner.

Innovation in Monitoring and Improving Organizational Performance in Supervising the Rehabilitation of Public Schools in Kaduna State: An evaluation of State Universal Basic Education (SUBEB) Projects in Some Selected Public schools in Kagarko Local Government Area
Umaru Tanko Abdullahi, Ahmadu Bello University, Nigeria

The Kaduna state government, through collaborative efforts with NGOs, community leaders, Schools Management Boards (SMBCs, youth leaders and other stake holders, and based on evidence collected from the sites of the projects and to promote evidence driven policy making, introduced new innovations in terms of supervision and monitoring strategies for its state Universal Basic Education to effectively utilize funds allocated to public schools. This presentation examines this innovation, its strategies, approach and effectiveness in ensuring appropriate utilization of funds allocated in the provision of standard quality, infrastructure and services in selected schools in Kagako local Government Area, Kaduna State.

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